About Us

We Are Not Just a Vendor. We Are Your Partner in Growth.

Shipimon was born from a simple idea: logistics should be an enabler, not a bottleneck. As e-commerce veterans in Singapore, we experienced the challenges of scaling a brand firsthand the messy warehouses, the shipping errors, and the lack of transparency. We built Shipimon to be the 3PL partner we wished we had: reliable, tech-forward, and genuinely invested in our clients’ success.

Who We Are​

We are a dedicated team of logistics experts, software engineers, and e-commerce specialists based right here in Singapore. We combine hands-on operational experience with cutting-edge technology to solve the real-world challenges that growing brands face every day.

Our Mission​

Our mission is to empower e-commerce businesses in Singapore and across Southeast Asia to thrive. We do this by removing the logistical barriers that stifle growth, allowing brands of all sizes to compete on a level playing field. We believe every entrepreneur deserves a fulfillment partner that is as invested in their success as they are. Our commitment is to deliver a seamless, transparent, and tech-forward experience that feels less like a service and more like a dedicated, in-house team working tirelessly for your brand.

Our Core Values

Customer Obsession: Your success is our success. We are deeply committed to helping you grow.
Radical Transparency: No hidden fees. Clear communication. Full visibility through our platform. Always.
Operational Excellence: We sweat the details from inventory intake to final delivery so you don’t have to.
Tech-Forward Innovation: We constantly invest in our technology to create more efficiency and value for our partners.
We take full responsibility for our role in your supply chain. When challenges arise, we communicate openly, act decisively, and work tirelessly to make things right.
E-commerce is dynamic, and so are we. We pride ourselves on creating flexible solutions that adapt to your unique needs, from custom packaging and kitting to handling seasonal sales peaks.

Our 6 Step Process​

01.

Discovery & Consultation

It starts with a conversation. We listen to understand your business, products, and specific logistics challenges to determine the perfect fulfillment strategy for you.

02.

Solution & Proposal

We design a custom-tailored logistics plan and provide a clear, transparent proposal with no hidden fees, outlining exactly how we’ll help you scale.

03.

Onboarding & Integration

Our dedicated onboarding specialist will guide you through connecting your e-commerce store to our platform and preparing your inventory for shipment to our facility.

04.

Receiving & Warehousing

Once your inventory arrives at our Changi warehouse, we meticulously inspect, count, and shelve every item, making it instantly visible in your Shipimon dashboard.

05.

Fulfill & Ship

This is where the magic happens. As orders flow in, our team picks, packs, and dispatches them with speed and 99.9% accuracy, automatically sending tracking to your customers.

06.

Grow & Optimize

Our partnership doesn’t end at shipping. We provide you with powerful analytics and proactive support to help you optimize inventory, reduce costs, and continue to grow.

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Why Choose Us?​

Choosing a fulfillment partner is about more than just finding a warehouse; it’s about trusting a team with a critical part of your business. We built Shipimon on a foundation of technology, transparency, and a genuine commitment to helping our partners succeed.

Our Service Promise

We hold ourselves to the highest standards because your business depends on it. Here are the service level commitments you can expect when you partner with Shipimon.

99.9%

Pick & Pack Accuracy Rate

2 PM

Cut-off for Same-Day Dispatch

24

Hour Support Response Time

48

Hour Fast-Track Onboarding

Let’s Build Your Fulfillment Strategy

Now that you know our story, let’s talk about yours. Contact us for a free, no-obligation consultation and a custom quote tailored to your specific business needs.

Get a quote